Soundscape
Navigation

A mindful new way to walk — guided by sound, not just a screen.

A concept feature for Google Maps that adds a subtle, customizable audio layer to walking navigation — helping people look up from the blue dot, learn their surroundings, and rebuild the spatial instincts GPS has quietly eroded.

My Role
UX Research & Design
Timeline
End-to-end concept
Platform
iOS · Walking Nav
Scope
Research → Hi-Fi Prototype
The problem

We're outsourcing our sense of direction — and our brains feel it.

Turn-by-turn GPS is so convenient that we've stopped building our own mental maps. Researchers call it spatial cognitive deskilling: the more we lean on the app, the less our brains engage with the world. There's even a word for it — the Japanese hōkō onchi, "deaf to direction."

20%
Worse recall
GPS users remembered fewer details of their surroundings than paper-map users (Ishikawa).
Larger
Hippocampi in map-users
London cab-driver studies: rich mental maps grow the brain's spatial-memory center (Griesbauer, 2022).
Spatial memory
Heavier GPS habits predict poorer wayfinding once the app is taken away (Dahmani & Bohbot).

Spatial thinking isn't just navigation — it's a foundational skill that helps us structure ideas, integrate new information, and recall memories in context. When GPS does the work, that muscle weakens.

Problem statement

Convenience came at the cost of how we know a place.

Maps have guided human movement for millennia, helping people read landscapes and build their own sense of direction. Today, GPS-based navigation systems like Google Maps do most of that work for us. This convenience comes with a cost of weakening spatial memory and wayfinding skills. Visual-first maps reduce the city to a line on a screen, leaving little room for the textures, rhythms, and sounds of a place that help people orient themselves, feel present, and form lasting connections to their environment.

The process
01
Secondary research
02
Survey & quant data
03
Competitive scan
04
Insights & HMW
05
Ideation · Crazy 8s
06
Hi-Fi prototype
07
Usability testing
Quantitative data

Google Maps owns the walk — so it's the right place to fix this.

To change how people navigate on foot, go where they already are. Google Maps has roughly 50% US smartphone penetration, opened ~30 times a month, ~3 minutes at a time — far more than any competitor.

Adoption & Usage
Adoption and usage of leading mapping apps by downloads and monthly usage
Leading mapping apps by downloads and monthly usage · one in four owners choose their app for "better directions" (The Manifest, 2018).
Strength & inspiration in the wild

Borrow the best of Waze and Apple Maps — without the car-first noise.

Google Maps
The baseline

Unmatched data and reach — but visual-first and cluttered for walking.

Waze
Borrowed: real-time awareness

User-generated alerts, focus on what's ahead, bold at-a-glance icons, a clear route-focused layout.

Apple Maps
Borrowed: spatial calm

Low-clutter interface, custom saved walking routes, consistent elevation, immersive Look Around.

The design question: how do we bring real-time awareness and spatial calm together — without inheriting the visual overload or the car-first bias?

What users told us

Four findings.

4key findings
75%
Use GPS even for places they know.Rec: let users prioritize arrival time or a shorter route.
83%
Struggle with calibration & orientation.Rec: during nav, occasionally confirm a nearby landmark.
50%
Navigate by landmarks.Rec: build landmark recognition into the guidance itself.
58%
Fall back on paper / screenshots offline.Rec: proactively prompt users to save an offline route.
Key Insights

Navigation needs to be more than a blue dot.

01

Screen fatigue

People feel forced to stare at their phones while walking — hurting safety and the journey itself.

02

Limited audio

Voice guidance is purely functional turn-by-turn; it doesn't support spatial awareness or atmosphere.

03

Missed context

People arrive without knowing the neighborhood they moved through. They miss the feel of the place.

How might we

Three questions to design against.

Screens
How might we help users navigate without blind dependence on their device screens?
Learning
How might we encourage users to learn more about the environment they're navigating?
Confidence
How might we build wayfinding confidence while strengthening mental maps?
Ideation

We bet on audio.

Mapping our thinking: audio kept surfacing as the modality with the most untapped room — and landmarks as the thing people trust when the screen fails. Audio + Landmarks is where the idea landed.

3 Modalities
VisualAuditoryTouch
Is audio the problem — or the sound of it?Calming sound?Audio + LandmarksSoundscapes
User insight

50% of users said they liked the audio feature — and 50% said they didn't.

User insight

Landmarks are the tool people most commonly use when navigating without their phones.

User flow

One feature, placed where you'll actually find it.

Google Maps is already robust, so I mapped a user flow to place Soundscape within reach every time the app opens. Mid-fidelity testing pushed us multi-modal: someone new to a city wants storytelling; a daily commuter wants a quiet tonal cue. Different priorities, different modes.

Soundscape user flow
STANDARD GOOGLE MAPS FLOWOpenGoogle MapsEnter or choosea destinationSelect mode —Drive · WalkTransit · BikeReviewdestination infoStartnavigationUser selects SoundscapeSOUNDSCAPE PATHSelectSoundscape featureLive narrations ofnearby landmarks —environmental learningFollow guided narrationwith live navigationArrive atdestination
Where Soundscape plugs into the Google Maps journey — reachable the moment a route begins.
The solution

Walk by Ear, Not Just by Screen.

A light, optional audio layer — with your phone in your pocket, you can follow the route by ear, stay present in the neighborhood, and feel the city instead of just watching the screen. Four modes let people match the guidance to how they want to move through a place.

01
Minimal

A no-frills cue system: brief, customizable tones at turns and key moments — no commentary, no ambient sound. The goal is quiet directional vigilance.

"A soft ping at Smith St every morning, so you learn to turn right there."
Minimal mode tone selection screenMinimal mode start navigation screen
02
Landmark

Guided narration keeps you informed about the area and its landmarks, so you understand where you are in relation to what you pass.

"You're passing Trader Joe's at Atlantic Ave & Court St. Continue along Atlantic toward your destination."
Landmark mode narration interfaceLandmark mode start screen
03
Immersive

Ambient sound and storytelling become the navigation cue. On-screen visuals mirror what you see in real life, so landmarks are easy to recognize — building a mental map as you go. Sounds tied to a place fade in as you approach.

Nearing a pier, gentle water sounds rise to signal your destination is close.
Immersive mode map view with place-based cuesImmersive mode narration timeline
04
Accessible

Navigation you can feel, not just hear. Every cue works across text and haptics; sound is optional and never masks real-world audio. Spoken info is always captioned; tones are simple, low-to-mid, one clear meaning each.

One sound, one meaning — clear, low-to-mid tones with no overlap.
Accessible mode settings with haptic and caption options
Usability feedback

Findings.

"The soundscape icon blends in with the other icons on the page. I wouldn't have known it was there."Discoverability
"Do I have to use these tones? Can I change them?"Minimal mode
"Can I still have my music playing while using these features?"Audio conflict
"It would be nice to look ahead and see what narrations are coming up."Immersive mode
"Can font size be changed in accessible mode?"Accessible mode
"Live navigation on Google Maps can struggle at night — would the camera still struggle during immersive mode?"Immersive mode
Testing Soundscape while walking in the neighborhood
Testing Soundscape on a real walking route in the neighborhood.
Reflection

What I'd do next.

I'd build out the detailed UI of each mode, and go deeper on the Accessible mode specifically — by talking directly to users with disabilities, so the experience is shaped by the people it's meant to serve rather than assumptions about them.

Honestly? This was so much fun to build and work on. Special thanks to Sana Maqsood — Lead UX Designer @ Amazon.

Navigation you can feel your way through — not just stare at.